Refund policy for customers

Return Eligibility Criteria: To qualify for a return of women's apparel purchased from Chicableu, the following conditions must be met:

  1. The problem or issue with the apparel is solely attributable to our side, including:
    • Manufacturing defects
    • Incorrect size or color sent
    • Damaged or torn fabric upon delivery

Return Process: If you believe that your women's apparel purchase meets the eligibility criteria mentioned above and you wish to initiate a return, please follow these steps:

  1. Contact our Customer Support Team:

    • Within 7 days of receiving your order, reach out to our customer support team via email at [] or by calling [Customer Support (+91) 8433628432 or (+91) 9870797757].
    • Provide your order number, a clear description of the issue, and photographic evidence if applicable.
  2. Assessment of the Issue:

    • Our customer support team will review your case and assess the reported issue.
    • Additional information or photos may be requested to better understand the problem.
  3. Return Authorization:

    • If your return request is approved, we will provide you with a return authorization number (RMA) along with detailed return instructions.
  4. Packaging and Shipping:

    • Carefully package the women's apparel, ensuring it is in its original condition with all tags and labels intact.
    • Include a copy of the packing slip or invoice.
    • Coordinate with our Customer Support Team to schedule the pickup of the return. The designated delivery person will arrive at the agreed-upon time.
  5. Inspection and Resolution:

    • Once we receive your returned item, our team will inspect it to verify the reported issue.
    • If the issue is confirmed to be from our side (e.g., manufacturing defect, incorrect item sent), we will offer you the option of a refund, exchange, or store credit, based on your preference.